Privacy Policy

Effective Date: [ 29-10-2024 ]

1. Introduction
Group One Security Pty Ltd (“we,” “our,” “us”) is committed to safeguarding the privacy of our app users (“you” or “user”). This Privacy Policy explains how we collect, use, store, and share your information through the Group One Security app. By using our app, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information
We may collect the following personal information to provide and improve our services:

Contact Information: Name, email address, phone number, and emergency contact details.
User Account Information: Username, password, and other security credentials.
Employment Information: Role, company affiliation, and employment ID, if applicable.

2.2 Location Data
With your permission, the app may collect precise location data, including GPS coordinates, to verify patrols, check-ins, and other security-related activities.

2.3 Usage Data
We collect information related to your app usage, including interactions with features (e.g., incident reporting, shift logs, NFC tag scans) to improve the app’s functionality.

2.4 Device Information
We may collect details about your device, including IP address, device type, operating system, and app version, to enhance security and performance.

2.5 NFC Tag Data
When using the NFC tag scanning feature, the app collects tag data related to location verification and patrol tracking.

3. How We Use Your Information

We use your information for the following purposes:

Account Management: To set up and manage user accounts.
Service Provisioning: To enable core app functions, including shift logging, incident reporting, welfare checks, and NFC scanning.
Location Verification: To confirm patrol routes and check-in locations.
Emergency Alerts: To send notifications in case of urgent situations.
Security and Compliance: To monitor app usage, prevent fraud, and comply with legal obligations.
Customer Support: To respond to user inquiries and provide technical support.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. Information may be shared with:

Service Providers: Trusted partners providing data processing, IT support, or security monitoring services.
Employers/Authorized Managers: If applicable, your employer may access reports and logs for business purposes.
Legal and Safety Purposes: We may disclose information to comply with legal requests or to protect the rights, safety, and security of users or the public.

5. Data Security

We take appropriate measures to protect your data against unauthorized access, alteration, and destruction. We use encryption, secure access controls, and regular security assessments to safeguard your information.

6. Data Retention

Your data is stored only as long as necessary for the purposes outlined in this policy or as required by law. After that, it will be securely deleted or anonymized.

7. Your Choices and Rights

7.1 Access and Correction
You have the right to request access to or correction of your personal information.

7.2 Location Data
You can enable or disable location services at any time via your device settings.

7.3 Data Deletion
You can request the deletion of your account and personal information by contacting our support team.

8. Third-Party Links and Services

Our app may link to third-party sites or services not covered by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through app notifications or email. Your continued use of the app constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Group One Security Pty Ltd

Email: info@grouponesecurity.net.au
Phone: 1800 476 876
Address: 101/2 Infinity Dr, Truganina VIC 3029, Australia